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Frequently Asked Questions

Got a query? Here’s everything you need to know in one place.

What is the expected delivery time?

40-45 mins, may vary for different areas.

What is the refund or exchange policy?

Food that is consumed will not be exchanged or refunded, however, if there is a complain then our rider will pick up the food and a refund or exchange will be provided based on feedback.

What are your delivery charges?

Our delivery charges varies from area to area. Upon selecting your delivery area, delivery charges will appear in the cart total.

How can I submit my complaint/feedback?

You can call us at 021-111-223-727

Can Caesar's Pizza cancel any order without prior notification?

Caesar’s Pizza has the right to cancel any order without prior notification.

Is Caesar's Pizza allowed to change the menu or prices without prior notice?

Caesar’s Pizza can change the menu or prices without prior notice.

How long will it take for customers to get their refund for online orders canceled by Caesar's Pizza?

Online orders that are canceled by Caesar’s Pizza will be refunded within 14 to 15 working days (as per bank policy).

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